Branch Operations Supervisor
Company: Greater Texas Credit Union
Location: College Station
Posted on: September 21, 2023
Job Description:
Job Description
The Branch Operations Supervisor role will direct all aspects of
day-to-day branch operations to provide a Top-Tier experience for
members.
- Attract, coach, and engage assigned staff through servant
leadership and continuous coaching.
- Process cash orders, balance vault, and perform periodic audit
of cash drawers.
- Account for inventories of money orders, cashier's checks, gift
cards and other services sold.
- Resolve complex member issues by performing research and
follow-up with members.
- Recommend process improvements in order to streamline or reduce
cost.
- Coordinate with Learning & Development to ensure assigned team
members are developing their skills and are fully trained on
operational tasks.
- Participate in the implementation of branch business goals,
coaching staff, and assist in achieving annual branch goals.
- Act in a Branch Associate role as needed.
- Reinforce the Credit Union's mission, vision, and values by
serving as a culture agent, motivating employees to achieve higher
standards and promoting a commitment to excellence in service, and
technology-driven products and processes.
- Promote community development initiatives and volunteers in the
communities serviced by the branch.
- Other duties as assigned.
Qualifications
- Servant Leadership, Verbal & Written Communication, Attention
to Detail, Complex Problem Solving, Coaching & Upskilling.
- 2+ years credit union or banking experience in a branch
operations role.
- HS Diploma/GED
Additional Information
All your information will be kept confidential according to EEO
guidelines.PandoLogic. Keywords: Bank Operations Supervisor,
Location: College Station, TX - 77840
Keywords: Greater Texas Credit Union, College Station , Branch Operations Supervisor, Other , College Station, Texas
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