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Remote Healthcare Customer Service Representative (College Station)

Company: SYKES Enterprises
Location: College Station
Posted on: November 22, 2021

Job Description:

Job descriptionRemote Healthcare Customer Service AgentAt SYKESHome, we help people one caring interaction at a time - that includes you! As a Healthcare Customer Service Agentfor SYKES, you will provide support to customers right from the safety, comfort, and convenience of your own home. Agents supporting SYKES healthcare clients are empathetic, helpful, and resourceful, and typically have some healthcare industry or related experience.Founded in 1977, we are a trusted work from home company. While other companies are learning how to set up virtual work for the first time due to COVID, SYKES has more than 20 years of experience offering 100% virtual work, which benefits our customers and you! In fact, 96% of our work at home agents tell us they are very satisfied with SYKES as a place to work. Work with us and you'll enjoy:Full time positions availableStarting pay ranges from $11-$14/hr depending upon the complexity of the program you're hired for100% Paid TrainingBenefits including medical, dental, life, vision insurance, company matched 401K, and generous paid time offOpportunities for advancement and professional developmentPersonal benefits of working from home including saving time, money, and the environmentComputer provided (you will need to provide the monitor and headset)Required qualifications, skills and experienceApply with us if you possess: An excellent written and verbal communicator who likes to solve problems and connect with people via phonePrevious Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalismProficient and experienced PC skills with Microsoft office, dual screens and toggling between multiple systems (6 months or more of computer data entry experience)Multitasking ability - able to input data or research information while on the phone with the caller, able to talk and type a mustHistory of on-time attendance at previous jobHigh School Diploma or GED (minimum)Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we'll provide the rest!)Desired qualifications, skills and experienceNice to have (but not required): Customer service backgroundExperience with financial services, healthcare, technology companies, or something similarAbout SYKESAbout SYKESHomeLocation: Remote (Virtual Job)SYKESHome provides home-based jobs within the footprint of a global company, a team of more than 55,000 employees serving major brands around the world. Recently, SYKESHome was named #8 on the list of the Top 100 Companies for Remote Jobs (to work for) by Flex Jobs. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy. So, what are you waiting for? Apply today!At this time, SYKESHome does not offer employment to individuals located in the following states: Alaska, California, Delaware, Hawaii, Illinois, Louisiana, Maine, Maryland, Massachusetts, Montana, New York, Puerto Rico, Rhode Island, Vermont, Washington and Washington DC.EEO statementEOE/Veteran/Disabled Associated topics: agent, agente de servicio al cliente, call center associate, client, client service, customer service specialist, product support, service specialist, system support, technical assistant Associated topics: associate, call center specialist, clerk, csr, customer care, internship, phone, service, service specialist, telephone

Keywords: SYKES Enterprises, College Station , Remote Healthcare Customer Service Representative (College Station), Sales , College Station, Texas

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