Dual Sales Coordinator
Company: Oldham Goodwin Payroll LLC
Location: College Station
Posted on: February 24, 2021
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Job Description:
Description:
This is an entry hotel sales position at the Hyatt Place College
Station and Hawthorn Suites College Station. These hotels combine
for 172 rooms and 2,000 sq feet of meeting space. Prior hotel
experience, an outgoing personality, and attention to detail are
key. Ideal candidates could include recent hospitality graduates or
exceptional front desk agents looking to make hotel sales a career.
The position will focus on the administration and execution of the
sales process. The Sales takes ownership over communication with
booked business, entertains clients, conducts site visits, prepares
proposals, administers contracts, services accounts, and analyzes
lost business for the hotel. This person works with various
departments to ensure requested services are provided to customers
and will report to the Director of Sales. The Sales Coordinator
must have adequate computer skills and possess the ability to learn
and implement new software systems
accordingly.Responsibilities/Duties:--- Maintains timely and
effective communications with the General Manager, Director of
Sales, and hotel staff regarding all groups.--- Maintains timely
and effective communication with the Front Office and Revenue
Departments regarding group rooms business.--- Researches local
competition and is knowledge of hotels within our comp set.---
Pulls daily arrivals targeting all in-house guests for referrals
and leads.--- Ensures proper profiles are on reservations for
corporate and National account tracking--- Maintains a positive
image for the hotel in the marketplace, and participates in
community affairs.--- Assists all Walk in customers with a complete
site inspection of the hotel.--- Will be primary On site contact
for all groups (will be here to meet group on site contact prior to
the start of their meetings) --- Performs all other related
duties/projects/reports as assigned by the Director of Sales. ---
Exercises the hotel's policies and procedures in accordance with
the above responsibilities.--- Maintain accurate and updated
accounts/information in the sales software system.--- Build and
maintain rapport with customers throughout the sale process.---
Ensures that all DEFINITE bookings have proper signatures on
letters of agreement, variances and hotel commitments for all
bookings. --- Process all RFPs and leads - respond to all customer
inquiries in a timely and effective manner.--- Process rooming
lists.--- Perform other duties as assigned to meet business
needs.Qualifications:--- Energetic, proactive, takes calculated
risks, and perseveres to attain goals. Possess a basic knowledge of
sales and an advanced knowledge of hotels and customer service.---
Excellent communication skills. Skilled at establishing effective
relationships with customers and internal partners; promoting
openness, trust and confidence in one's intentions. Requires
effective reading, writing and oral comprehension. --- Service
orientation. Knowledge of principles and processes for providing
customer and personal services. This includes customer needs
assessment, meeting quality standards for services, and evaluation
of customer satisfaction. --- Excellent verbal and written
communication skills and organizational skills are very important.
--- Must be able to think clearly, analyze and resolve problems,
while exercising good judgment. You must also be able to remain
calm and courteous in demanding situations.--- Must be proficient
in general computer knowledge and able to train and monitor the
process of sending referrals, setting traces and profiling
accounts. --- Be able to represent the hotels and Oldham Goodwin
Group with the highest level of integrity and professionalism, a
service-focused approach, and a caring, sincere attitude at all
times.--- Strong understanding of customer and market dynamics and
requirements. PM20.
Requirements:
PI130090973
Keywords: Oldham Goodwin Payroll LLC, College Station , Dual Sales Coordinator, Sales , College Station, Texas
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