Dual Sales Coordinator

Company: Oldham Goodwin Payroll LLC
Location: College Station
Posted on: February 24, 2021

Job Description:

Description:
This is an entry hotel sales position at the Hyatt Place College Station and Hawthorn Suites College Station. These hotels combine for 172 rooms and 2,000 sq feet of meeting space. Prior hotel experience, an outgoing personality, and attention to detail are key. Ideal candidates could include recent hospitality graduates or exceptional front desk agents looking to make hotel sales a career. The position will focus on the administration and execution of the sales process. The Sales takes ownership over communication with booked business, entertains clients, conducts site visits, prepares proposals, administers contracts, services accounts, and analyzes lost business for the hotel. This person works with various departments to ensure requested services are provided to customers and will report to the Director of Sales. The Sales Coordinator must have adequate computer skills and possess the ability to learn and implement new software systems accordingly.Responsibilities/Duties:--- Maintains timely and effective communications with the General Manager, Director of Sales, and hotel staff regarding all groups.--- Maintains timely and effective communication with the Front Office and Revenue Departments regarding group rooms business.--- Researches local competition and is knowledge of hotels within our comp set.--- Pulls daily arrivals targeting all in-house guests for referrals and leads.--- Ensures proper profiles are on reservations for corporate and National account tracking--- Maintains a positive image for the hotel in the marketplace, and participates in community affairs.--- Assists all Walk in customers with a complete site inspection of the hotel.--- Will be primary On site contact for all groups (will be here to meet group on site contact prior to the start of their meetings) --- Performs all other related duties/projects/reports as assigned by the Director of Sales. --- Exercises the hotel's policies and procedures in accordance with the above responsibilities.--- Maintain accurate and updated accounts/information in the sales software system.--- Build and maintain rapport with customers throughout the sale process.--- Ensures that all DEFINITE bookings have proper signatures on letters of agreement, variances and hotel commitments for all bookings. --- Process all RFPs and leads - respond to all customer inquiries in a timely and effective manner.--- Process rooming lists.--- Perform other duties as assigned to meet business needs.Qualifications:--- Energetic, proactive, takes calculated risks, and perseveres to attain goals. Possess a basic knowledge of sales and an advanced knowledge of hotels and customer service.--- Excellent communication skills. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions. Requires effective reading, writing and oral comprehension. --- Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. --- Excellent verbal and written communication skills and organizational skills are very important. --- Must be able to think clearly, analyze and resolve problems, while exercising good judgment. You must also be able to remain calm and courteous in demanding situations.--- Must be proficient in general computer knowledge and able to train and monitor the process of sending referrals, setting traces and profiling accounts. --- Be able to represent the hotels and Oldham Goodwin Group with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.--- Strong understanding of customer and market dynamics and requirements. PM20.

Requirements:
PI130090973

Keywords: Oldham Goodwin Payroll LLC, College Station , Dual Sales Coordinator, Sales , College Station, Texas