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IT Business Analyst I - ARCS

Company: Texas A&M University
Location: College Station
Posted on: July 28, 2020

Job Description:

Job TitleIT Business Analyst I - ARCSAgencyTexas A&M UniversityDepartmentAcademic Affairs Recruiting OfficeProposed Minimum Salary$3,542.63 monthlyJob LocationCollege Station, TexasJob TypeStaffJob Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability. Diverse perspectives, talents and identities are vital to accomplishing our mission and living our core values.

Who we are

The Enterprise Information Systems (EIS) department is responsible for mission-critical, enterprise-wide information systems at Texas A&M University. The team manages the Compass student information system and the Howdy portal for the university's three campuses in College Station, Galveston and Qatar. The Howdy portal connects more than 200,000 students, applicants, faculty, staff, parents and former students to web-based services at Texas A&M University. EIS is also responsible for maintaining the Operational Data Store for end-user reporting. EIS completes approximately 700 programming requests annually to meet the requirements of the campus community. Learn more about us by visiting our website .

What we want

Enterprise Information Systems (EIS) is seeking an IT Business Analyst I who is responsible for providing support for EIS managed applications for the Office of Graduate and Professional Studies (OGAPS). This position works closely with end-users and EIS technical staff to successfully deliver enhancements, upgrades, and patches to the EIS managed applications including the development and phased delivery of the Academic Requirements Completion System (ARCS) project. This position will troubleshoot reported issues, create requirements for new development, test patches, and upgrades, and new development. This position also provides assistance with EIS special projects and work requests. The selected candidate will subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability (IDEA) as stated above. If you are proficient in time management, exercise critical thinking, pay attention to details and you have an ability to work as a motivated self-starter, we encourage you to apply to be considered for this great opportunity.

Required Education and Experience:

  • Bachelor's degree or equivalent combination of education and experience
  • Two years of progressively responsible experience designing, analyzing, or implementing business processes

    Required Knowledge, Skills, and Abilities:

    • Must be able to work in a collaborative team environment
    • Ability to multi-task and work cooperatively with others

      Preferred Education and Experience:

      • Master's degree
      • Three years or more of progressively responsible experience in one or more of the following; ERP implementation experience, student information system experience, Ellucian Banner experience, custom software development and testing, and training or customer support experience
      • Experience collaborating with student information system functional areas such as: Academic Advising, Recruiting / Admissions, Records, Student Business Services, Student Financial Aid, and Graduate Studies

        Preferred Knowledge, Skills, and Abilities:

        • Excellent interpersonal and written communication skills
        • Demonstrated effective conflict management skills
        • Demonstrated critical thinking and problem-solving skills
        • Demonstrated ability to make unbiased/objective decisions based on the overall project needs and priorities
        • Demonstrated ability to synthesize the diverse needs of constituent groups, negotiate compromise, build buy-in, and achieve consensus
        • Demonstrated ability to make and effectively communicate decisions when consensus is not possible
        • Demonstrated ability to maintain strong working relations with groups who may have competing interests and diverse needs
        • Demonstrated ability to complete tasks on schedule and within budget
        • Good understanding of higher education student information system business processes and university operations

          Salary: $42,511.45 - $49,712.00


          Project Analysis and Development

          • Assists senior analysts for the Admissions and Records areas by performing functional analysis tasks
          • Assists in the identification of gaps between the ARCS project and other EIS managed applications and the end-users' needs
          • Determines the most effective method for bridging the identified gaps
          • Configures the EIS managed applications for the Admissions and Records areas
          • Works with the development team on the design and maintenance of batch job chains and components
          • Interacts with the functional home department on a regular basis to facilitate business process change and ensures that departmental requirements are met
          • Understands, researches, and interprets functional requirements and regulations, and formulates processes to meet these requirements and regulations

            Project Specification and Testing

            • Assists programming staff with end user interaction, creation of functional requirements, and testing of programming changes
            • Develops testing plans and performs testing of the ARCS project and other EIS managed applications
            • Uses documentation software to document business processes and testing plans

              Troubleshooting and Problem Resolution

              • Researches and resolves issues reported by end users


                • Develops end user documentation and training materials on how to use ARCS and other EIS supported applications
                • Uses documentation software to document functional processes

                  Professional Development

                  • Participates in training and professional development sessions

                    Design Security for Projects

                    • Assists senior analysts with the design of security for the ARCS project and EIS managed applications
                    • Coordinates the setup of report definitions in Compass Reports

                      Product Coordination

                      • Works with the ARCS project manager and OGAPS to ensure that departmental requirements are met and the phased ARCS functionality is delivered on-time
                      • Interacts with Ellucian staff and other universities that use the Ellucian software (e.g., submits Ellucian cases, participates in the Ellucian Commons, and monitors discussion threads / listservs)
                      • Performs other duties as assigned

                        Instructions to Applicants: Applications received by Texas A&M University and TAMHSC, must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

                        All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

                        Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.Apply now

Keywords: Texas A&M University, College Station , IT Business Analyst I - ARCS, Professions , College Station, Texas

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