CollegeStationRecruiter Since 2001
the smart solution for College Station jobs

Customer Service Consultant

Company: Wayfair
Location: College Station
Posted on: November 29, 2019

Job Description:

Customer Service Consultant At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. What You''ll Do Troubleshoot and resolve customer service inquiries while building a relationship with the customer Provide service to customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process Exceed customer satisfaction, efficiency metrics and issue resolution targets Continuously look for areas of improvement and communicate trends in customer calls to leadership as appropriate Simultaneously navigate multiple software applications and technologies Demonstrate conflict management skills and maintain professional composure What You''ll Need Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment Excellent communication and relationship building skills Passion for helping others A successful track record working in a high-volume environment Regular and reliable attendance Bachelor''s Degree or equivalent customer-facing work experience About Wayfair Inc. Wayfair is one of the world''s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we''re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you''re looking for rapid growth, constant learning, and dynamic challenges, then you''ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We''re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That''s why we''re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.by Jobble

Keywords: Wayfair, College Station , Customer Service Consultant, Other , College Station, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Healthcare Customer Service Representative
Description: Healthcare Customer Service Representative Wheneverything s connected, how we connect is everything and we d like to connectwith you too We are looking for you to help us deliver exceptionalcustomer (more...)
Company: TTEC
Location: Temple
Posted on: 12/12/2019

Shop for Shipt and join a nationwide community
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Georgetown
Posted on: 12/12/2019

Rehabilitation - Occupational Therapist
Description: Travel Occupational Therapist / OT As one of the largest and most recognized providers of healthcare professionals, Cross Country Allied has the flexible OT opportunities you want and the pay and benefits (more...)
Company: Cross Country Allied
Location: Temple
Posted on: 12/12/2019


National Executive Lead, Social Campaigns
Description: Overview Are you ready to join an organization where you can make an extraordinary impact everyday Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the (more...)
Company: American Heart Association
Location: Bryan
Posted on: 12/12/2019

Data Protection Regional Business Operations Consultant (AMER)
Description: Data Protection Regional Business Operations Consultant AMER br Competitive salary br Round Rock, TX br Hopkinton, MA br Dell provides the technology that transforms the way we all work and (more...)
Company: Dell
Location: Georgetown
Posted on: 12/12/2019

Pneumatic Owner Operators Needed
Description: br Pneumatic 1.84 loaded / 1.39 empty fsc on all miles br br Do you spend hour upon hour searching for your next load Do you scramble when a load cancels on you at the last minute How much (more...)
Company: OAKLEY TRUCKING
Location: Bryan
Posted on: 12/12/2019

Direct Care Worker
Description: What if you could change your life and someone else's at the same time At Rock House, we assist individuals with special needs in developing
Company: Rock House
Location: Georgetown
Posted on: 12/12/2019

OTR Class A CDL Truck Drivers
Description: Isn't it about time your safe driving record paid off If you've been accident free for the last 3 years, Total Transportation will start you at 50 per mile SOLO DRIVERS: Start at 40 to 50 (more...)
Company: Total Transportation of Mississippi, LLC
Location: Temple
Posted on: 12/12/2019

Coder - EMS Billing
Description: br Position Type: PRN br Scheduled Hours per 2 week Pay Period: 0 br Primary Location: TX BRYAN SJH EMS BRYAN br br br br br br br br br br br br CHI ST. JOSEPH HEALTH (more...)
Company: CHI St. Vincent
Location: Bryan
Posted on: 12/12/2019

Owner-Operator Tanker Truck Driver | $5,000 Lease-on Incentive | Pick Your Freight
Description: bonus owner operator driver trucks trucking Take control of your small business by being an owner-operator tanker truck driver with Schneider in Texas. Choosing your loads with Schneider's Tanker Choice, (more...)
Company: Schneider
Location: Georgetown
Posted on: 12/12/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

College Station RSS job feeds