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Document Center Representative

Company: Cognizant
Location: College Station
Posted on: November 7, 2019

Job Description:

Job Details Job responsibilities: Responsible for the collection and examination of client account information to facilitate accounts payable Invoice receipt batching and scanning Systemize and maintain the flow of original and electronic documents Assist with document retention and compliance Return and respond to call and emails daily Provide professional customer service to the Client Must Have Skills Basic Level proficiency with Microsoft Word Excel and Outlook Ability to work 40 hours per week plus additional time as needed Capable of working as a team Ability to maintain confidentiality Must be able to lift up to 30lbs Desired Skills Basic Level proficiency with Custom web based applications processes Good Organizational Skills and ability to manage multiple priorities multitasking High degree of self-motivation and the ability to work independently Ability to prioritize tasks Minimum Qualifications: Identify and escalate critical issues proactively and also act on those issues accordingly Review and monitor all project related documents Ensure timely completion of tasks assigned at both Cognizant and Client ends Lead internal team meetings for status updates and management of deliverables Track and manage multiple work streams Key Responsibilities - Responsible for delivery of assigned module/ components /phases of a project. - Responsible for people Management, including goal setting and providing performance feedback. - Responsible for Status reporting. - Responsible for guiding the development team. - Responsible for Knowledge transfer and arriving at SLAs for steady state. - Technical problem solving skills. Job Requirement - Has a good practical understanding of technology and its application. - Good grasp of technology and tools used for development. - Fair understanding of project management skills. - Fair amount of domain expertise gained through working on the application or certification programs. People Interactions - Within own team or department at operational level. - Contact with user/customer at peer / first /middle management level. Recommended skills Multitasking Confidentiality Microsoft Outlook Accounts Payable Complex Problem Solving Management

Keywords: Cognizant, College Station , Document Center Representative, Other , College Station, Texas

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