Senior IT Professional I
Company: Texas A&M University
Location: College Station
Posted on: September 15, 2023
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Job Description:
Job TitleSenior IT Professional IAgencyTexas A&M
UniversityDepartmentTechnology ServicesProposed Minimum
SalaryCommensurateJob LocationCollege Station, TexasJob
TypeStaffJob DescriptionOur CommitmentTexas A&M University is
committed to enriching the learning and working environment by
promoting a culture that respects all perspectives, talents &
identities. Embracing varying opinions and perspectives strengthens
our core values which are: Respect, Excellence, Leadership,
Loyalty, Integrity, and Selfless Service.Who We AreTechnology
Services provides reliable and accessible IT services to elevate
and enhance Texas A&M University. We provide IT leadership to
the campus community while serving the mission of Texas A&M.
With trusted services and innovative solutions, we are changing the
technology landscape on campus. To learn more about IT at Texas
A&M University visit us at: What We WantThe Senior IT
Professional I is a member of the Solutions Engineering team, which
is a part of IT Architecture and Engineering in the Technology
Services organization. This position will be expected to perform
the following: provide complex technical outcomes for multiple
unit-level projects or operations utilizing multiple technical
fields and develops technical standards for implementing unit
projects or operations.What You Need To KnowSalary: Salary will be
commensurate based on the selected candidate's experience.Other
Requirements: Hiring restrictions in compliance with System Policy
15.02 Export Controls: Must be a United States citizen, permanent
resident, or a person granted asylum or refugee status in
accordance with 15 CFR, Part 762; 22 CFR 122.5, 123.22 and 123.26;
and 31 CFR 501.601Required Education and Experience:Bachelor's
degree or any equivalent combination of education and
experience.Five years of experience in multiple technology areas
such as system administration, DevOps, collaborative software
development, customer support, application support, project
management, database administration, system reporting, access
management, system security, and/or disaster recovery.Required
Knowledge, Skills, and Abilities:Ability to multi-task and work
cooperatively with a wide range of individual technical
competency.Excellent written communication, analytical,
interpersonal, and organizational skills.Preferred Education and
Experience:Bachelor's degree in engineering or technology related
discipline.Preferred Knowledge, Skills, and Abilities:Advanced
cross-disciplined IT skills, advanced analysis and
troubleshooting/problem-solving, client relations skills,
requirement assessment and analysis, project management
methodology, understands context/interrelationships, and
proficiency of ITIL.Knowledge of and experience using databases,
particularly BigQuery, MySQL or MS-SQL.Knowledge of and experience
with data analysis.Knowledge of and experience with CI/CD
methodologies and platforms.Knowledge of and experience with of
DevOps methodologies.Knowledge of and experience writing REST
APIs.Experienced deploying system architectures in public cloud
environments (Google, Azure, and AWS).Knowledge of and experience
in one or more public clouds (AWS, GCP, Azure).Knowledge of and
experience consuming cloud web services (Azure, Microsoft Graph,
and Google APIs in particular).General familiarity with network
protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets,
DNS, OSI layers, and load balancing, etc.).Experience with at least
one of the following automation technologies: Chef, Ansible, and/or
Puppet.Experience, including actual pull requests with Github or
Gitlab.Programming experience with at least two of the following
languages: Node.js, Python, Ruby, Go, PowerShell, or Bash.Knowledge
and experience with Microsoft Active Directory and
OpenLDAP.Knowledge of and experience with of Microsoft, Linux, and
Mac operating systems (Windows Server 2012, 2016, 2019, Windows 10,
CentOS, Mac OS X).Knowledge of and experience with oversight of
Docker, containers, and related technologies.Experience with
Hashicorp Terraform, Packer, and Vault.ResponsibilitiesDevelop
Infrastructure with Code and Automation: Works with other technical
staff to develop infrastructure-as-code to facilitate deployment of
virtualized and ephemeral infrastructure services in public cloud
and in hybrid on-premises environments. Maintains, develops, and
documents procedural scripts to maintain infrastructure services.
Develops code and systems to automate traditionally manual and
repetitive processes.Resolution of Technical Problems:
Independently participates in projects and activities that conduct
research into cloud compute problems and the formulation of
recommended solutions for Cloud-centric customers. Serves as a
Cloud Computing resource for internal and external customers.
Assists in strategic planning for cloud computing and related
communications. Gathers data and presents costing information for
deployment into Cloud environments.Cloud Platform Management:
Provides technical oversight and monitors and administers resources
within virtualized or ephemeral computing resources and Cloud
platform administration. Documents best practices and strategies
regarding application deployment and infrastructure maintenance.
Conducts server and platform performance analyses and tuning with
code. Serves as a resource for routine audits of systems and
software with automation. Coordinates the use of data analytics and
predictive determination in system logs. Assists with the
implementation of security control code libraries to meet
compliance requirements for cloud-based computer systems,
platforms, and environments. Develops disaster recovery plans for
multi-part and highly interdependent systems. Coordinates and
monitors the problem management process to include automation
backup support. Uses Github to implement CI/CD pipeline automation
to facilitate collaborative and verifiable workflows to ensure
accurate and repeatable administration of systems and
platforms.Security: Builds and configures software-based systems to
implement IT security controls to meet TAMU, TAMU System, State,
and Federal compliance requirements. Using automation and
Infrastructure as Code such as Ansible, Chef, and Terraform, writes
code, and automates the deployment of security configurations that
facilitate the protection of infrastructure and applications. Using
automation and Infrastructure as Code, writes code to ensure that
security settings and compliance are maintained and monitored to
prevent drift from intended stance or degradation of protective
posture.Support: Troubleshoots multi-part and highly interdependent
cloud-based networks, computing systems, and software applications.
Provides Tier III support. Ensures documentation of changes to
server support methods, procedures, and configuration. Coordinates
the evaluation of new technologies.Innovation and Collaboration
with Colleagues and Customers: Serves as a senior member of an
information resource team responsible for setting technical
direction in cloud-based initiatives. Works with technically
focused campus colleagues to collaborate on cloud architecture
strategies, methods, and solutions to emerging and persistent
problems. Participates in the Request for Discussion process as
needed. Serves as a liaison to university groups or
committees.Professional Development: Participates in training and
professional development sessions. Performs other duties as
assigned.Instructions to Applicants: Applications received by Texas
A&M University , must either have all job application data
entered or a resume attached. Failure to provide all job
application data or a complete resume could result in an invalid
submission and a rejected application. We encourage all applicants
to upload a resume or use a LinkedIn profile to pre-populate the
online application.All positions are security-sensitive. Applicants
are subject to a criminal history investigation, and employment is
contingent upon the institution's verification of credentials
and/or other information required by the institution's procedures,
including the completion of the criminal history check.Equal
Opportunity/Affirmative Action/Veterans/Disability Employer.
Keywords: Texas A&M University, College Station , Senior IT Professional I, Other , College Station, Texas
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