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Senior IT Professional I

Company: Texas A&M University
Location: College Station
Posted on: September 15, 2023

Job Description:

Job TitleSenior IT Professional IAgencyTexas A&M UniversityDepartmentTechnology ServicesProposed Minimum SalaryCommensurateJob LocationCollege Station, TexasJob TypeStaffJob DescriptionOur CommitmentTexas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.Who We AreTechnology Services provides reliable and accessible IT services to elevate and enhance Texas A&M University. We provide IT leadership to the campus community while serving the mission of Texas A&M. With trusted services and innovative solutions, we are changing the technology landscape on campus. To learn more about IT at Texas A&M University visit us at: What We WantThe Senior IT Professional I is a member of the Solutions Engineering team, which is a part of IT Architecture and Engineering in the Technology Services organization. This position will be expected to perform the following: provide complex technical outcomes for multiple unit-level projects or operations utilizing multiple technical fields and develops technical standards for implementing unit projects or operations.What You Need To KnowSalary: Salary will be commensurate based on the selected candidate's experience.Other Requirements: Hiring restrictions in compliance with System Policy 15.02 Export Controls: Must be a United States citizen, permanent resident, or a person granted asylum or refugee status in accordance with 15 CFR, Part 762; 22 CFR 122.5, 123.22 and 123.26; and 31 CFR 501.601Required Education and Experience:Bachelor's degree or any equivalent combination of education and experience.Five years of experience in multiple technology areas such as system administration, DevOps, collaborative software development, customer support, application support, project management, database administration, system reporting, access management, system security, and/or disaster recovery.Required Knowledge, Skills, and Abilities:Ability to multi-task and work cooperatively with a wide range of individual technical competency.Excellent written communication, analytical, interpersonal, and organizational skills.Preferred Education and Experience:Bachelor's degree in engineering or technology related discipline.Preferred Knowledge, Skills, and Abilities:Advanced cross-disciplined IT skills, advanced analysis and troubleshooting/problem-solving, client relations skills, requirement assessment and analysis, project management methodology, understands context/interrelationships, and proficiency of ITIL.Knowledge of and experience using databases, particularly BigQuery, MySQL or MS-SQL.Knowledge of and experience with data analysis.Knowledge of and experience with CI/CD methodologies and platforms.Knowledge of and experience with of DevOps methodologies.Knowledge of and experience writing REST APIs.Experienced deploying system architectures in public cloud environments (Google, Azure, and AWS).Knowledge of and experience in one or more public clouds (AWS, GCP, Azure).Knowledge of and experience consuming cloud web services (Azure, Microsoft Graph, and Google APIs in particular).General familiarity with network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, OSI layers, and load balancing, etc.).Experience with at least one of the following automation technologies: Chef, Ansible, and/or Puppet.Experience, including actual pull requests with Github or Gitlab.Programming experience with at least two of the following languages: Node.js, Python, Ruby, Go, PowerShell, or Bash.Knowledge and experience with Microsoft Active Directory and OpenLDAP.Knowledge of and experience with of Microsoft, Linux, and Mac operating systems (Windows Server 2012, 2016, 2019, Windows 10, CentOS, Mac OS X).Knowledge of and experience with oversight of Docker, containers, and related technologies.Experience with Hashicorp Terraform, Packer, and Vault.ResponsibilitiesDevelop Infrastructure with Code and Automation: Works with other technical staff to develop infrastructure-as-code to facilitate deployment of virtualized and ephemeral infrastructure services in public cloud and in hybrid on-premises environments. Maintains, develops, and documents procedural scripts to maintain infrastructure services. Develops code and systems to automate traditionally manual and repetitive processes.Resolution of Technical Problems: Independently participates in projects and activities that conduct research into cloud compute problems and the formulation of recommended solutions for Cloud-centric customers. Serves as a Cloud Computing resource for internal and external customers. Assists in strategic planning for cloud computing and related communications. Gathers data and presents costing information for deployment into Cloud environments.Cloud Platform Management: Provides technical oversight and monitors and administers resources within virtualized or ephemeral computing resources and Cloud platform administration. Documents best practices and strategies regarding application deployment and infrastructure maintenance. Conducts server and platform performance analyses and tuning with code. Serves as a resource for routine audits of systems and software with automation. Coordinates the use of data analytics and predictive determination in system logs. Assists with the implementation of security control code libraries to meet compliance requirements for cloud-based computer systems, platforms, and environments. Develops disaster recovery plans for multi-part and highly interdependent systems. Coordinates and monitors the problem management process to include automation backup support. Uses Github to implement CI/CD pipeline automation to facilitate collaborative and verifiable workflows to ensure accurate and repeatable administration of systems and platforms.Security: Builds and configures software-based systems to implement IT security controls to meet TAMU, TAMU System, State, and Federal compliance requirements. Using automation and Infrastructure as Code such as Ansible, Chef, and Terraform, writes code, and automates the deployment of security configurations that facilitate the protection of infrastructure and applications. Using automation and Infrastructure as Code, writes code to ensure that security settings and compliance are maintained and monitored to prevent drift from intended stance or degradation of protective posture.Support: Troubleshoots multi-part and highly interdependent cloud-based networks, computing systems, and software applications. Provides Tier III support. Ensures documentation of changes to server support methods, procedures, and configuration. Coordinates the evaluation of new technologies.Innovation and Collaboration with Colleagues and Customers: Serves as a senior member of an information resource team responsible for setting technical direction in cloud-based initiatives. Works with technically focused campus colleagues to collaborate on cloud architecture strategies, methods, and solutions to emerging and persistent problems. Participates in the Request for Discussion process as needed. Serves as a liaison to university groups or committees.Professional Development: Participates in training and professional development sessions. Performs other duties as assigned.Instructions to Applicants: Applications received by Texas A&M University , must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

Keywords: Texas A&M University, College Station , Senior IT Professional I, Other , College Station, Texas

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