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Electronic Banking Specialist II

Company: The Adam Corporation Group
Location: College Station
Posted on: March 17, 2023

Job Description:

Electronic Banking Specialist II

Location: College Station, TX or Midland, TX or Tampa, FL (only 1 position)


The Electronic Banking Specialist II will support a variety of Electronic Banking products. This may include administrative and operational support to the Retail and Treasury Management divisions of the Bank as well as client support.


  • Ensure compliance with all internal controls and established policies and procedures.
  • Fast paced, collaborative work environment, as many tasks are completed in dual control format.
  • Process Electronic Banking daily task accurately, timely and per departmental policy and procedures.
  • Processes may include but not limited to: ACH non-post, ACH processing, Debit Card, Wires, Synapsys support requests, ACH Yellowhammer, Mobile Deposit, Online Banking setup and support.
  • Provide friendly, professional telephone support to and instructs clients how to navigate the system and complete tasks.
  • Performs research in response to customer inquiries regarding Electronic Banking products.
  • Reviews system reports and performs daily reconciliations for Electronic Banking products ensuring that outstanding items are resolved in a timely manner.
  • Provide friendly, professional customer service support to the Banking Centers and Clients regarding Electronic Banking products and services.
  • Other tasks related to electronic banking service as requested by the Electronic Banking Supervisor or Management. EDUCATION & EXPERIENCE
    • High school education or equivalent with vocational training in business and office operations.
    • Experience in related field or equivalent to 3 - 5 years.
    • Wire or ACH experience preferred. QUALIFICATION REQUIREMENTS:

      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

      • Ability to operate a personal computer and have a thorough understanding of bank technology requirements.
      • Ability to read, analyze and interpret professional, financial, and legal documents.
      • Ability to communicate in a clear, concise manner.
      • Organizational skills and ability to balance several ongoing projects simultaneously.
      • Ability to collect and analyze data in order to define and solve problems.
      • Ability to interpret technical instructions and deal with an assortment of variables.
      • Professional oral and written communications skills for communicating and building relationships with contacts.
      • AAP or NACHA Certification preferred
      • Valid state issued driver's license is required.
      • Must be insurable in the state of Florida or Texas. PHYSICAL & MENTAL DEMANDS
        • Regularly required to use hands and arms to finger, handle, feel, or reach as well as walk, stand, hear, talk, read, write, and carry up to 10 lbs.
        • Position requires sitting at a desk for extended periods of time.
        • Attention to detail and mental concentration are necessary for accurately performing tasks, working in a stressful and fast-paced environment, and handling frequent interruptions.
        • Willingness to adapt to frequently changing environment is required.
        • Must on occasion deal with emotional, hostile, or antagonistic behavior from customers and be able to respond calmly and professionally.

Keywords: The Adam Corporation Group, College Station , Electronic Banking Specialist II, Other , College Station, Texas

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