Patient Access Rep II
Company: CHI St Joseph Health
Posted on: June 22, 2022
CommonSpirit Health was formed by the alignment of Catholic Health
Initiatives (CHI) and Dignity Health. With more than 700 care sites
across the U.S. & from clinics and hospitals to home-based care and
virtual care services CommonSpirit is accessible to nearly one out
of every four U.S. residents. Our world needs compassion like never
before. Our communities need caring and our families need
protection. With our combined resources CommonSpirit is committed
to building healthy communities advocating for those who are poor
and vulnerable and innovating how and where healing can happen both
inside our hospitals and out in the community.
Responsible for greeting patients, communicating with departments,
scheduling appointments, answering phones, receiving payments,
verifying necessary information and records in the medical record.
Provides information to patients so they may fully utilize and
benefit from the clinic services. - - -1. Greets patients in
polite, prompt, helpful manner and provides any necessary
instructions/directions. Informs appropriate department of
patient`s arrival. Oversees waiting area. Organizes patient flow.
2. Answers phone in pleasant manner and deals with patient needs
expeditiously. 3. Uses EMR to generate information necessary for
billing. Verifies and updates patient information. Collects copay.
Obtains patient signatures as needed. Completes necessary paperwork
and issues receipts. Collects and enters patient's insurance
information into data base. Responsible for managing, directing,
and monitoring coding activities on all services including
distributing the daily charge tickets to the billing company. 4.
Obtains referral information. Schedules surgeries, outpatient
appointments and admissions. 5. Sends/receives patient`s medical
records. Assembles patient's charts for next day visits.
Responsible for planning, organizing and directing all aspects of
the medical records. 6. Responsible for assisting physician with
clerical tasks. Coordinates service requests. Maintains clinic
office and equipment. Informs the administrator of operational
problems. Responsible for mail room functions including sorting and
distribution of mail. Orders and inventories supplies. 7. Assists
with training and supervision of staff, helping them develop
performance goals and objectives. 8. Responsible for assisting
patients with questions on insurance claims, home healthcare, and
medical equipment. 9. Responsible for administering, directing,
planning, and coordinating all office activities. Provides
information to patients so they may fully use and benefit from
Education Required: High school graduate - -Experience Minimum 1
year clinic experience preferred -SkillsRequired: Computer
Keywords: CHI St Joseph Health, College Station , Patient Access Rep II, Other , Brenham, Texas
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