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Store Manager

Company: CSDS VInyl
Location: College Station
Posted on: June 13, 2021

Job Description:

Job Description SUMMARY: Manages operations and activities of store and staff; executes company policies, procedures, and programs to meet or exceed sales and gross margin goals. AVAILABILITY: Monday-Friday 9:30am-7pm, Saturday 9:30am-6:30pm, Sunday closed , Works with a set schedule, but must be available to open and close and be on call during store business hours. Must be able to make themselves available to contact from store employees when not present in the storefront. LOCATION(S): College Station , TX DUTIES AND RESPONSIBILITIES: Coordinates all store activities in a manner that maximizes sales, profits, and customer satisfaction. Helps with the interviewing, selection, hiring, and training of all associates. Maintains a high level of customer service by ensuring that service standards are high and that complaints from customers are quickly resolved. Supervises freight process to ensure compliance to company guidelines and productivity standards. Maintains interior and exterior store standards; ensures merchandise presentation is in accordance with company direction. Implements safety and shrink best practices. Manages and supervises office functions, time cards, and controllable expenses. Develops and implements creative plans to increase store sales and decrease loss. Maintains communication with district/regional managers to stay abreast of company initiatives. Provides human resource management, including but not limited to staffing plans, performance evaluations, and training and development. Prepares all necessary reports and paperwork. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: Directly supervises 5-8 employees within the store front. Indirectly supervises all store front employees within all store fronts. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include helping with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: Two to four years related experience or equivalent. Knowledge of retail operations, human resources, and shrink reduction plans. Demonstrated proficiency in supervising and motivating subordinates Commitment to excellence and high standards Excellent written and oral communication skills Excellent presentation skills Basic competence in subordinates duties and tasks Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Excellent customer service skills Good judgement with the ability to make timely and sound decisions Creative, flexible, and innovative team player Professional appearance and demeanor Ability to effectively communicate with people at all levels and from various backgrounds. COMPETENCIES: Problem SolvingIdentifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer ServiceManages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others ideas and tries new things. Oral CommunicationSpeaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written CommunicationWrites clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. TeamworkBalances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed. DelegationDelegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. LeadershipExhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Managing PeopleIncludes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand Continually required to walk Occasionally required to sit Continually required to talk or hear Frequently utilize visual acuity to operate a computer and/or use a keyboard Occasionally required to lift/push/carry items up to 25 pounds Related keywords: store manager, manager, retail management, management

Keywords: CSDS VInyl, College Station , Store Manager, Other , College Station, Texas

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