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Assistant General Manager

Company: Texas Hotel Management
Location: College Station
Posted on: June 13, 2021

Job Description:

JOB DESCRIPTION

The Assistant General Manager is responsible for assisting the GM with the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

QUALIFICATION STANDARDS

Education & Experience:

College coursework in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Must have a valid drivers license for the applicable state.
Must be proficient with Windows operating systems

Physical requirements:

Long hours sometimes required. Typically a 45 hour work week.
Light work-Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Mental requirements: Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.

DUTIES & FUNCTIONS

Essential:

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid Solicit assigned accounts to achieve or exceed budgeted rooms revenue and to improve performance in the marketplace.
Comply with the attainment of individual goals Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments. Regularly contact existing accounts based on the tracing frequencies of the Accounts Coverage Program.
Monitor production of all top accounts and evaluate trends within your market.
Attend monthly meetings of assigned professional organizations.
Participate in required M.O.D. and Saturday office coverage as scheduled.
Employees must at all times be, attentive, friendly, helpful, and courteous to guests, other employees, and managers.
Attend monthly all-employee meetings and any other functions required by management.
Meet and greet onsite contacts.

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Keywords: Texas Hotel Management, College Station , Assistant General Manager, Other , College Station, Texas

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