Part Time - Retail Banker II
Company: First Financial Bankshares
Location: College Station
Posted on: June 12, 2021
Incumbent will primarily perform teller and/or personal banker
duties. This position requires frequent face to face, written
correspondence or telephone contact with customers and bank
employees. Must exercise good customer relations skills at all
times. This position may report to more than one officer. The
incumbent also has frequent contact with other departments in
providing full banking services to customers. Results of work are
reviewed, and performance is measured against specific goals.
Physical effort required is above average.
College degree or twelve to eighteen months' customer contact
and sales experience required, banking experience preferred.
Requires communication and sales skills, mathematical and general
business knowledge normally acquired by a high school graduate with
minimum typing and calculator skills. Most important to this
position are customer relations, accuracy, speed, detail,
flexibility and judgment, and courteous, professional demeanor,
along with the ability to handle multi tasks. Commitment to
providing "WOW" customer service is required. Will learn to be
proficient on the following machines and programs: teller machine,
calculator, keyboard, encoder, image capture/scanner, Oscar (ATM
cards), SEI Trust System, Streamline and Vertex. Requires accurate
processing of data/accounting entries and must be proficient in
applications such as Word and Excel.
Process deposit and withdrawal transactions based on the Bank's
policies and procedures. Other functions could include but are not
limited to answering phone, processing treasury tax and loan
payments, travelers' checks, savings bonds, loan payments, mail
deposits, safe deposit boxes or other financial transactions. Must
possess an in depth knowledge of retail services and products.
Provide customer service by selling and servicing all account
products (checking, savings, certificate of deposits, IRA, check
orders). Actively participate in the Customer Service First sales
and service culture, support the values of the organization and
follow established Bank policies and procedures. Incumbent will be
cross trained in image capture processes.
The above statements reflect the general details considered
necessary to decide the principal functions of the job identified,
and shall not be construed as a detailed description of all work
requirements that may be inherent in the job.
Keywords: First Financial Bankshares, College Station , Part Time - Retail Banker II, Other , College Station, Texas
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