Certified T-Mobile Advisor
Company: Best Buy
Location: College Station
Posted on: May 6, 2022
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Job Description:
Job Description
The Best Buy Certified T-Mobile Advisor creates a world-class
shopping experience for our customers while inspiring them to see
what's possible with technology. They build quality relationships
with customers to provide them with relevant and memorable product
demonstrations. This role provides full service and solutions
support to customers in the areas of vendor experience. Our
Certified Advisors are responsible for delivering profitability by
achieving revenue, margin, solution and operational targets. They
are highly skilled within a given area and work closely with other
employees to demonstrate, promote, and sell products and
services.
At Best Buy, we create work environments where every employee feels
like they truly belong and contribute to our shared purpose. We are
one of the best companies for our customers and employees because
we fully embrace people from all backgrounds and identities. Our
customer base is diverse, and we are committed to ensuring that our
workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our
customers. Every team member should feel empowered to deliver a
world-class and unique experience based on what each customer
needs.
Key Responsibilities
Drives a positive customer experience by building relationships,
exhibiting empathy, and providing solutions to their needs.
Processes sales transactions including online and in-person
orders.
Achieves team and individual goals while enabling an excellent
customer shopping experience.
Applies a high level of product knowledge and expertise through
ongoing learning and certifications.
Embraces our learning culture to continuously improve existing
skills while acquiring new ones in support of our customer
obsession and advancing their contribution.
Engages with customers for consultations whether it be in-store,
over the phone, or chat options online.
Generates future opportunities by discovering the deeper needs of
our customers to build lasting relationships.
Maintains assigned department's merchandising and readiness to
serve customers.
Provides feedback on products and customer engagement with vendor
partners, representatives, and market teams.
Basic Qualifications
Preferred Qualifications
Prior experience serving as a specialist in premium, luxury, or
complex technology solutions
Keywords: Best Buy, College Station , Certified T-Mobile Advisor, IT / Software / Systems , College Station, Texas
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