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Technical Support Analyst

Company: GCS Technologies
Location: College Station
Posted on: December 4, 2019

Job Description:

Job Summary Technical Support Engineers at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This specific role is dedicated technical support to one specific client. Essential Duties and Responsibilities Provide remote technical support to customers calling for various technical issues. Provide on-site technical support to customers as needed. Must have flexible after-hours availability for implementation and deployment tasks. Provide at least 40 hours of availability per week (8 hours daily). Track time and provide troubleshooting notes as you work. Provide internal help desk and network support as needed.

Keywords: GCS Technologies, College Station , Technical Support Analyst, IT / Software / Systems , College Station, Texas

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