General Manager - Crowd Management
Company: Disability Solutions
Location: College Station
Posted on: October 30, 2024
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Job Description:
Job Summary Job Title: General ManagerLocation: College Station,
TexasCompensation: $80000-$90000 / yearBenefits: Medical, Dental,
Vision, 401K, EAPPrevious Stadium, Arena, or Events Experience!Job
Summary:Under the direction of the Area Manager/Regional Director,
the General Manager directs and coordinates activities to obtain
optimum efficiency and economy of operations and maximize profits
by performing the duties personally or through subordinate staff;
coach, train the operations workforce to improve individual
skills.Essential Duties and Responsibilities:--- Ensure all day to
day operations are operating within the procedures set forth by the
company. These operational categories include recruiting, hiring,
security licensing, training, scheduling, event day operations and
administrative responsibilities.--- Under the direction of Area
Manager / Regional Director, responsible for creation of staffing
estimates - tracking estimated cost vs. actual cost; review of
contracts for compliance; supervision of company labor and
subcontractors; ensuring accurate payroll, invoices and timely
collections--- Suggest operation strategies to Area Manager /
Regional Director that improve execution and provide additional
value in a cost-effective manner; seeks to continuously improve the
state of account(s) while safeguarding the company--- Effectively
communicate goals to the game-day operations team and communicate
with the wider organization, where applicable, and maintains
accurate and up to date records necessary for processing of
internal and external reports--- Proactively communicate with and
seek feedback from all customers. Seek to continuously improve
customer satisfaction; meet with customers on a regular basis to
ensure we are meeting their needs; share updates with leadership---
Supervise and coach subordinates in a manner that maintains morale,
skills proficiency and productivity. Managerial responsibilities
include but are not limited to mentoring, coaching and developing
subordinates; planning, assigning and directing work. Recruit and
train team members as required by business needs--- Responsible for
the accurate (within 98%) and timely completion of all payroll
records at designated account--- Responsible for accurate and
timely scheduling of staff, ensure all open position(s) are filled
within 96 hours of shift start time at designated account(s)---
Adhere to budget(s) set forth including, but not limited to;
overtime percentages (below 2%), labor percentages, profit rate,
open post rate, revenue within account(s)--- On-call
weekends/evenings, outside of core business hours as needed--- Up
to 25% travel may be required--- Perform other duties and
responsibilities as requested or requiredMinimum Qualifications:---
Valid Driver's License--- Excellent management skills--- Customer
Focus - Maintaining awareness and seeking to meet the needs and
wants of the internal and external customers--- Excellent
communication skills both oral and written--- Leadership
Orientation - Actively seeks ways in which to act as a role model,
guide, develop and mentor others within the Operations Department;
Strong team leadership, team building and facilitation skills---
Initiative - Engages in proactive behavior and looks for new
project opportunities--- Adaptability - Responds effectively to
changes in situation or information--- Bachelor's degree in related
field or equivalent experience--- Minimum of three years of
previous operations, service or field or project management
experience--- Experience in one or more of the following industries
preferred: event staffing, security, sports management,
athletics--- Ability to pass a background checkPhysical and Mental
Demands:While performing the duties of this job, it is required to
sit, stand, walk, talk or hear. On occasion, it may be required to
climb and work in high places, stoop, bend or reach above the
shoulders. Position may also require work in confined spaces and
exposure to different types of outdoor weather conditions. Must
occasionally lift, push, or pull up to 25 pounds. Specific vision
abilities required by this job include close vision, distance
vision, color vision, peripheral vision, depth perception, and
ability to adjust focus.Working Environment:The position is an
office-based position with frequent requirements to work at or
attend scheduled events in an outdoor environment. The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
function."It is the policy of BEST Crowd Management to provide
equal employment opportunities to all employees and applicants for
employment without regard to race, color, religion, sex, national
origin, age, veteran status, or disability in accordance with
applicable federal laws. In addition, BEST Crowd Management
complies with applicable state and local laws governing
nondiscrimination in employment. This policy applies to all terms
and conditions of employment including, but not limited to hiring,
placement, assignment, promotion, termination, layoffs, recalls,
transfers, leaves of absence, compensation, and training. It is
also the policy of BEST Crowd Management not to honor requests that
employees be assigned on the basis of sex or any other
classification protected by law, unless such request is based on a
bona fide occupational qualification for that assignment."
Keywords: Disability Solutions, College Station , General Manager - Crowd Management, Executive , College Station, Texas
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