UX Researcher, UX Research, WWGS
Company: Amazon
Location: Austin
Posted on: April 1, 2026
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Job Description:
We are looking for a skilled and curious UX Researcher to join
our Worldwide Grocery Stores (WWGS) UX Research team. In this role,
you will partner closely with product, design, and business teams
to generate actionable insights that shape customer-facing and
internal service experiences at scale. As a UX Researcher, you will
independently plan and execute mixed-methods research — including
usability studies, generative discovery, surveys, and contextual
inquiry — to inform product strategy and design decisions. You will
translate complex findings into clear, compelling narratives that
help stakeholders understand customer needs and prioritize with
confidence. Key job responsibilities - Design and conduct
end-to-end research studies using qualitative and quantitative
methods - Synthesize findings into clear insights and
recommendations that drive product and design decisions - Partner
with UX designers, product managers, and business stakeholders to
identify research opportunities and integrate insights into the
product development lifecycle - Communicate research findings to
cross-functional teams and leadership through presentations,
reports, and artifacts - Contribute to team research standards,
processes, and knowledge-sharing practices - Support Guided
Self-Service research initiatives, enabling product teams to
conduct lightweight research with appropriate guidance -
Comfortable with using AI to increase velocity and reduce workload
- 3 years of proven success leading User Research projects with
demonstrated impact experience - Bachelor's degree in HCDE, Human
Factors, Cognitive Psychology, or a related field - Experience (end
to end) with all aspects of research (study design, recruiting,
moderation, analysis, reporting) - Experience with lab-based user
testing, remote testing, iterative prototype testing, survey
design, and usage of multiple methods within a study - Have a
portfolio demonstrating past work experience and deliverables
(e.g., study plans, reports, personas) - Master's degree in Human
Factors, HCDE, or Cognitive Psychology - Experience with conducting
research in a corporate setting - Experience with democratizing
research and supporting non-researchers with conducting their own
research. - Experience with foundational and discovery research to
drive requirements. - Experience using AI within research process
for planning, analyzing, and creating reports. Amazon is an equal
opportunity employer and does not discriminate on the basis of
protected veteran status, disability, or other legally protected
status. Our inclusive culture empowers Amazonians to deliver the
best results for our customers. If you have a disability and need a
workplace accommodation or adjustment during the application and
hiring process, including support for the interview or onboarding
process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more
information. If the country/region you’re applying in isn’t listed,
please contact your Recruiting Partner. The base salary range for
this position is listed below. Your Amazon package will include
sign-on payments and restricted stock units (RSUs). Final
compensation will be determined based on factors including
experience, qualifications, and location. Amazon also offers
comprehensive benefits including health insurance (medical, dental,
vision, prescription, Basic Life & AD&D insurance and option
for Supplemental life plans, EAP, Mental Health Support, Medical
Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
Reimbursement coverage), 401(k) matching, paid time off, and
parental leave. Learn more about our benefits at
https://amazon.jobs/en/benefits . USA, TX, Austin - 130,100.00 -
176,000.00 USD annually
Keywords: Amazon, College Station , UX Researcher, UX Research, WWGS, Design, Graphic Design & CAD , Austin, Texas
