Service Advisor
Company: Sun Auto Service Houston
Location: Barker
Posted on: January 2, 2026
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Job Description:
Overview: Immediate Service Advisor Opportunity Pay: $45,000 -
$75,000 (uncapped bonus) The Service Advisor/Writer is responsible
for selling and promoting all products and services offered by Sun
Auto by following the company’s store standards and expectations.
Sun Auto Tire & Service operates multiple locations across Texas
and is expanding! We offer complete quality automotive repair and
preventative maintenance. Our ASE certified technicians will be
happy to help you on a wide range of services including alignments,
brake repair, oil changes, batteries, shocks and struts, belts and
hoses, and air conditioning. Benefits: 5 day work-week Sundays Off
Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and
Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life
Insurance (Company paid) 401(k) Retirement Savings Plan with
Company Match Discounted Services on Personal and Immediate Family
Vehicles Opportunity for Advancement Principal Duties and
Responsibilities: Promptly greet customers in a professional and
courteous manner both in person and on the telephone using the
Company’s standardized customer service techniques. Listen to and
thoroughly document customer’s concerns; inspect vehicle and refer
to service history to accurately identify and verify customer’s
service needs. Recommend services according to appropriate level of
knowledge. Clearly communicate any additional recommendations from
the Automotive Technician to the customer so that they can make an
informed decision. Properly document all recommendations in
customer file. Promote the sales of appropriate services, parts,
and accessories by demonstrating an understanding of the product
and associated service requirements. Provide customer with an
accurate quote that includes cost and time of completion for the
services approved by the customer. Provide customer with updates
throughout the day on the status of their services. Follow proper
procedures when cashing out a customer’s ticket to include a review
of the completed multi-point inspection and explanation of
applicable warranties. Conduct post repair and declined services
follow up phone calls to ensure customer satisfaction for all
individual customers. Track all new returns, core returns and
warranty parts for individual customers Other duties as assigned
Qualifications: High School Diploma or equivalent Prior experience
as a Service Advisor is highly preferred, but not required
Professional appearance and proven ability to work in a process
driven environment Possess valid driver’s license Must be at least
18 years old Possess State Inspector License is highly preferred,
but not required ASE Certified Service Consultant Certification is
highly preferred, but not required Ability to work a minimum of
five days, including weekends Sun Auto Tire & Service provides
equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
Keywords: Sun Auto Service Houston, College Station , Service Advisor, Customer Service & Call Center , Barker, Texas
