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Section Head of Virology

Company: Texas A&M Veterinary Medical Diagnostic Laboratory
Location: College Station
Posted on: May 12, 2019

Job Description:

General Description: Responsible for daily oversight of the laboratory operations in Virology testing section, including budgetary matters, routine testing, test development, client communications, quality assurance, safety, and employee well-being. Responsible for scientific accuracy, completeness, promptness and generation of the associated laboratory results. Ensure workflow coordination as well as appropriate and timely personnel management. Sample Prep, Sample Cataloging: Responsible for timely and accurate sample processing and preparation by section staff. Testing: Provide scientific oversight for daily diagnostic testing in the section. Serve as the subject matter expert on a discipline(s), technique(s) or diagnostic methodology(ies). May perform or interpret complex assays or techniques for routine and non-routine testing. Work closely with Diagnostic Services/Veterinary Services, fellow Section Heads, Assistant Section Heads, and Veterinary Pathologists in the coordination and testing of multiply assigned cases. Serve as a section point of contact/subject matter resource for colleagues in other TVMDL sections or locations. Data Entry, Interpretation, Results: Coordinate progress of high consequence cases. Provide analysis and review of unexpected results or results of significance. Provide diagnostic interpretation to clients based on test results and clinical histories. Serve as case coordinator or section point of contact for multiply assigned cases when appropriate. Review results from other sections, clarify conflicting results and provide interpretation as necessary. Release results to clients in a manner consistent with TVMDL's published turnaround times. Responsible for the creation and revision of tests in LIMS. Client Communication: Communicate with clients via phone and/or email. Solicit information to better assess the feasibility and need for potential testing. Offer recommendations on sample selection, test selection, collection, shipment, etc. Consult with TVMDL colleagues to provide a complete, holistic approach to case management for all clients when appropriate. May answer clinical questions from clients. Coordinate test agreements with clients as appropriate, recommending pricing structure to agency leadership. Mitigate client complaints as appropriate. Quality Assurance & Safety: Serve as owner for all section quality assurance documents. Responsible for aligning processes, when relevant, across agency locations. Responsible for ensuring solutions to quality assurance and safety issues, including addressing corrective actions, preventative actions, and audit findings. Serve as the laboratory section's representative to Quality Assurance and/or Environmental Health & Safety Committees. Proactively identify processes for improvement and ensure implementation. Lead efforts related to internal reviews and audits. SOPs, Procedures, Forms, Other Documentation: Lead quality assurance and safety efforts for Virology section. Responsible for ensuring compliance and conformance amongst all staff in Virology section. Align processes, when relevant, across agency sections/disciplines and/or locations. Serve as document manager for SOPs, procedures, forms, workflows and other quality assurance documents for both local (College Station) and system level virology documents; ensure timely and accurate review; responsible for the scientific accuracy and completeness of all quality assurance documents for the section. Write, review and/or edit quality assurance documents for section assays and procedures. Responsible for the identification, resolution and implementation of process improvement protocols. Research, Reference Materials, Development: Engage in strategic review of new business opportunities which may include literature and market analysis. In collaboration with clients, TVMDL leadership and fellow Section Heads, develop partnership for new development and business opportunities. Evaluate experimental and technical approaches for development or improvement of assays to expand the section's testing portfolio. May represent the section on the Test Relevancy Committee.Supplies, Stock, Inventory, and Equipment: Responsible for the fiscal management of section expenses. Work closely with Finance staff and Assistant Section Head to adhere to procurement and purchasing procedures. Approve purchases of supplies for the section. Working with Assistant Section Head, ensure timely maintenance and repair of equipment, recommend maintenance agreements and vendors for long term viability of equipment. Administrative Roles: Liaison with regulatory agencies at the local, state and federal levels when appropriate. May interact with industry groups in the pursuit of improved relationships and collaboration. Testify in legal and administrative proceedings on behalf of the agency, as requested. Interpret industry policies as well as state, national and international law as applicable. In collaboration with the Assistant Agency Director for Finance, establish and manage the section budget. Monitor the section caseload, noting changes in workload. Proactively explore methods to increase revenue and decrease expenses when appropriate. Responsible for proactively developing and implementing section policies and procedures. Lead strategic planning efforts for the section. Design and monitor a business plan for assigned section. Liaison with agency management on all projects, providing timely and relevant updates on section progress, challenges, opportunities and needs. Represent the section and/or agency on internal or external taskforces, committees and workgroups as designated by agency management. Training & Mentorship: Responsible for ensuring appropriate, adequate, timely and routine training amongst section staff, to include scientific, technical, managerial and leadership competencies. Responsible for ensuring proficiency testing of all employees within the Virology Section in College Station. Create and administer testing and training in the quality management software program. Responsible for ensuring all staff are adequately trained in use of the quality assurance program and LIMS software. Responsible for maintenance of training records for direct reports. Supervisory, Evaluation, and Employee Support: Responsible for staff recruitment, hiring, evaluation, counseling, development and termination for Student Assistants, Technicians, Lab Supervisors and Assistant Section Head. Recommend promotions, reclassifications and salary actions for direct reports. Develop justification and maintain documentation for all personnel actions. Provide proactive, collaborative, and effective direct oversight and leadership to direct reports. Ensure employee actions are in compliance with Texas A&M System and TVMDL rules, regulations, policies and procedures. Create an ethical, non-discriminatory, positive and safe work environment. Proactively identify and address personnel issues, manage conflict and respond to grievances. Investigate complaints or performance concerns. Identify staff development and training needs and ensure training is obtained. Ensure new staff receives necessary orientation training. Monitor and document safety and quality assurance training as needed. Maintain training records for employees. Communicate regular updates and share agency-wide strategic information with all staff reporting through chain of command. Serve as an advocate for employee issues with colleagues and agency management. Responsible for assisting employees in preparation for opportunities for promotion. Determine appropriate and equitable distribution of work assignments to meet advertised turnaround times, quality assurance, safety and overall TVMDL objectives. Ensure employees provide high quality, consistent and positive customer service to laboratory clients and colleagues. Review and approve timesheets, leave requests and other personnel requests. Set and approve staffing schedules to ensure adequate laboratory staff. Supervising other Managers: Directly manage and coordinate the efforts of the Assistant Section Head and/or Lab Supervisor. Ensure effective and appropriate management and leadership by subordinate supervisors. Provide coaching, training and mentorship to support professional development for subordinate supervisors and the supervisor's employees. Responsible for assisting supervisors in preparation for opportunities for promotion. Teamwork & Cooperation: Foster laboratory teamwork, cooperation, professional standards and communication. May participate in flex scheduling, including work prior to 8 AM, after 5 PM, on weekends or on holidays. Participate in the TVMDL Management Team monthly meetings. Disseminate relevant information from Quality Assurance, Safety, and Management Team meetings, as appropriate, to section staff and colleagues. Other: Work shall be performed with adherence to federal, state, Texas A&M University System, and TVMDL safety rules, regulations, policies and procedures. Perform work in such a way as to not expose others or myself to hazards that are avoidable by reasonable and approved methods. Work in conjunction with Diagnostic Services and Marketing to actively promote new or modified tests, TVMDL services or other client-education topics by writing and/or editing copy, speaking at conferences or meetings, or participating in TVMDL-sponsored exhibit shows. As requested, assist/host/lead programs for 4-H students, career fairs, student tours and other lab guests. Serve as an instructor for 4th year veterinary students in Diagnostics rotation and/or Food Animal track rotations, collaborating with TVMDL veterinarians to educate students in best practices for formulating differential diagnoses, test selection..... click apply for full job details

Keywords: Texas A&M Veterinary Medical Diagnostic Laboratory, College Station , Section Head of Virology, Accounting, Auditing , College Station, Texas

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