Virtual Mail Specialist

Company: LegalZoom
Location: Austin
Posted on: April 1, 2026

Job Description:

Description About LegalZoom LegalZoom is on a mission to help people navigate the legal system with confidence and clarity. As a leader in online legal services for over 25 years, we combine technology, attorney-led solutions, and expertise to protect the aspirations, lives, and legacies of millions of customers. If you’re ready to contribute to a collaborative, diverse, and distributed group of creative thinkers and problem-solvers, we can’t wait to meet you. This position will be located onsite at our Austin, TX office. Overview LegalZoom wants employees who are passionate about delivering world-class experiences and products to our customers! The Resignation Specialist is responsible for managing and executing Registered Agent business entity resignation activities for LegalZoom. This role handles daily business entity resignation queues, researches and maintains Registered Agent subscription accounts, verifies validity of Registered Agent appointments, and ensures state and federal compliance across all jurisdictions. The agent will be responsible for flawless operational execution and supporting the LegalZoom Registered Agent team’s business goals. You will Resolve daily resignation queues and requests for LegalZoom’s Registered Agent Business Research and maintain accounts for active Registered Agent subscription customers Audit and communicate with the Secretary of State for all jurisdictions for entity compliance Verify client submissions for resignations Coordinate with the Customer Care team to track and communicate pertinent information regarding resignations Manage and assist with Registered Agent Change of Address projects, including resignations for entities unable to move to a new address Verify and audit current/past resignations submitted to the state to ensure compliance Maintain high productivity and accuracy standards while working with time-sensitive materials. Follow established protocols to protect confidential and sensitive information. Collaborate with teammates, including the leadership team to drive continuous process improvement in support of operational goals. Contribute to a safe, organized, and efficient processing/accepting/work environment by adhering to office and compliance policies. You have HS Diploma or equivalent. 1-year of experience in a mailroom or light industrial environment. A positive attitude. Eagerness to work in a fast paced environment. The salary range for this role is ($46 ,300 - $74,000 ) . Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below. ? Medical, Dental, Vision Insurance ? 401k, With Matching Contributions ? Paid Time Off ? Health Savings Account (HSA) ? Flexible Spending Account (FSA) ? Short-Term/Long-Term Disability Insurance ? Plus other wellness benefits to include: ? Fertility ? Mental Health ? One Medical ? Fringe lifestyle benefits up to $250 Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.

Keywords: LegalZoom, College Station , Virtual Mail Specialist, Accounting, Auditing , Austin, Texas