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Branch Operations Supervisor

Company: Greater Texas Credit Union
Location: College Station
Posted on: March 30, 2024

Job Description:

Job Description
What's in it for you as a Branch Operations Supervisor:

  • Training and ongoing coaching to learn and develop highly desired skills. -
  • A place -where you can help members and teammates in meaningful ways. -
  • Full Benefits Package, Sundays off, 10 paid holidays, 401k, a -job that looks great on a resume! -
  • All the coffee your heart desires. -
  • Halfway decent potlucks.The Basics of a Branch Operations Supervisor role:
    • Weekly schedules will be set between the hours of Monday thru Friday 8:45 am to 5:15 pm.
    • Rotating Saturday hours from 8:45 am-1:30 pm.Summary of what you'll do as a -Branch Operations Supervisor: -The Branch Operations Supervisor role will direct all aspects of day-to-day branch operations to provide a Top-Tier experience for members.
      • Attract, coach, and engage assigned staff through servant leadership and continuous coaching.
      • Process cash orders, and balance vault, and perform periodic audits of cash drawers.
      • Account for inventories of money orders, cashier's checks, gift cards, and other services sold.
      • Resolve complex member issues by performing research and follow-up with members.
      • Recommend process improvements in order to streamline or reduce costs.
      • Coordinate with Learning & Development to ensure assigned team members are developing their skills and are fully trained on operational tasks.
      • Participate in the implementation of branch business goals, coaching staff, and assist in achieving annual branch goals.
      • Act in a Branch Associate role as needed.
      • Reinforce the Credit Union's mission, vision, and values by serving as a culture agent, motivating employees to achieve higher standards, and promoting a commitment to excellence in service, and technology-driven products and processes.
      • Promote community development initiatives and volunteers in the communities serviced by the branch.
      • Other duties as assigned.
        Must Haves:
        • Servant Leadership, Verbal & Written Communication, Attention to Detail, Complex Problem Solving, Coaching & Upskilling.
        • 2+ years of credit union or banking experience in a branch operations role.
        • HS Diploma/GED
          Additional Information
          All your information will be kept confidential according to EEO guidelines.PandoLogic. Category:Finance, Keywords:Bank Operations Supervisor, Location:College Station, TX-77840

Keywords: Greater Texas Credit Union, College Station , Branch Operations Supervisor, Accounting, Auditing , College Station, Texas

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